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Mercure Edinburgh Haymarket Hotel, Edinburgh
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Key details
About the Hotel
38 Gardners Crescent,
Edinburgh,
United Kingdom,
EH3 8DQ,
Edinburgh
The 3-star Elmhurst Hotel is located in the Haymarket area of Edinburgh, offering a range of guest amenities and proximity to key attractions. This eco-friendly hotel provides a blend of convenience and comfort for both leisure and business travelers. Notable nearby attractions include the Usher Hall and the National Museum of Scotland.
Location
The Elmhurst Hotel is ideally positioned within a 10-minute walk to local attractions including Princes Street and the Edinburgh International Conference Centre. Its location in Haymarket provides accessible public transport options and a vibrant environment with numerous pubs, cafés, and restaurants nearby. The picturesque canal basin is also a short distance, offering additional recreational opportunities.
Rooms
Guestrooms at the Mercure Edinburgh Haymarket are equipped with air conditioning, complimentary high-speed internet access, and USB chargers. Each room features a private bathroom with shower capabilities and offers 24-hour room service alongside laptop-compatible safes. Upgrade options provide additional amenities including coffee machines, robes, slippers, and premium toiletries.
Eat & Drink
The hotel hosts an on-site bar and restaurant where guests can unwind after a day of sightseeing or business activities. Dining options include a buffet breakfast, though the quality has received mixed reviews regarding food preparation. Guests can also enjoy the convenience of 24-hour room service to cater to varied dining preferences.
Leisure & Business
Leisure amenities at the Mercure Edinburgh Haymarket include a fitness center and complimentary Wi-Fi throughout the property. Business facilities feature a 24-hour front desk and services such as dry cleaning/laundry for guests needing assistance. Safety measures include smoke detectors, carbon monoxide detectors, and a comprehensive security system.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy and Comfortable
The room was an oasis of comfort with a large bed, a cozy sofa, and ample amenities like a fridge and hairdryer that made my stay truly relaxing.view full review
Delicious Breakfast!
The unlimited breakfast buffet offered a fantastic range of high-quality food, allowing me to start my day on the right note with fresh juices and coffee.view full review
Great Gym!
I enjoyed using the basic gym facilities during my stay; they were clean and well-maintained, providing a nice spot to unwind after a day of exploring.view full review
Modern and Clean
The spacious bathroom was sparkling clean, stocked with quality toiletries, making it a pleasure to freshen up during my stay.view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Fax/Photocopying
Children
Cribs
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
38 Gardners Crescent,
Edinburgh,
United Kingdom,
EH3 8DQ,
Edinburgh
Map view
street view
38 Gardners Crescent,
Edinburgh,
United Kingdom,
EH3 8DQ,
Edinburgh
City landmarks
Museums
Edinburgh Castle
4400 ft
Museums
National Museum of Scotland
5300 ft
Royal Mile
Royal Mile
4200 ft
Gallery
Scottish National Gallery
4900 ft
High Street 2 Warriston's Close
The Real Mary King's Close
5100 ft
Queen's Drive Holyrood Park
Arthur's Seat
1.8
mi
Parks
Princes Street Gardens
4200 ft
Museums
Camera Obscura and World of Illusions
3900 ft
Palace
Palace of Holyroodhouse
1.5
mi
Gallery
Scottish National Gallery of Modern Art One
4900 ft
Church
St Giles' Cathedral
1.0
mi
Store
Edinburgh Old Town
1.0
mi
Monuments and Landmarks
Scott Monument
1.1
mi
Museums
The Writers' Museum
4500 ft
St. Andrews House 2 Regent Road
Calton Hill
1.3
mi
Museums
Gladstone's Land
4400 ft
Botanical Garden
Royal Botanic Garden Edinburgh
1.5
mi
Square
Grassmarket
3000 ft
53 Princes Street
Princes Street
4800 ft
Museums
The Museum of the Royal Scots and the Royal Regiment of Scotland
4400 ft
354 Castlehill
The Scotch Whisky Experience
3900 ft
32 Calton Hill
Nelson Monument
1.3
mi
Museums
Georgian House
4000 ft
2 Chalmers Close High Street (opposite Museum of Childhood on Royal Mile)
Brass Rubbing Centre
1.0
mi
Stadiums
BT Murrayfield Stadium
1.5
mi
Cemetery
The Robertson Mausoleum
4300 ft
Church
Saint Mary's Cathedral
2600 ft
Farm
Gorgie City Farm
5200 ft
West end of George Street 40 Charlotte Square
Charlotte Square
4000 ft
Nearby
Events
Edinburgh International Conference Centre
1200 ft
Restaurants
Loudons Fountainbridge
400 ft
94B Fountainbridge
Akva
400 ft
129 Fountainbridge Fountainbridge
Badabing Live Music Bar & Steakhouse
500 ft
2 Fountainbridge
Rodi Restaurant
700 ft
121 Morrison Street
Zizzi
600 ft
Edinburgh Quay
Maki & Ramen Fountainbridge
800 ft
97-101 Fountainbridge
Ishka
1100 ft
83 Morrison Street
Toro Latino Cafe & Grill
1000 ft
81 Fountainbridge
The McKirdy's Steakhouse
1100 ft
151 Morrison Street
Vietnam House Restaurant
1400 ft
1-3 Grove Street
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Convenient location
Friendly staff
Awful breakfast
Sofa in the room
7.0/10
Very good
Rooms
7.9
Location
8.2
Service
7.1
Dining
5.8
Guest reviews
7.0/10
based on 21 review
8.2
8.2/10based on 6645 review
Sam
United Kingdom,
May
2024
7.6/10
The hotel is located just outside the city center, which was convenient, and the service was excellent despite a concerning incident with a staff member at night. The rooms were well-equipped but lacked a chair at the desk, and the dining options were satisfactory. The facilities were decent overall, offering a cozy atmosphere.
Rooms
8.0
The rooms were nicely furnished with a sofa bed and 2 twin beds, but surprisingly lacked a chair at the desk.
Service
7.0
The service was top-notch, especially by the duty manager, but there was a disappointing response to a security issue at night.
Location
8.0
The hotel is situated in a quiet neighborhood, making it a peaceful stay but with limited restaurant options nearby.
Dining
7.0
The dining experience was adequate, although there wasn't a variety of restaurants in the immediate vicinity.
Facilities
8.0
The facilities provided a comfortable and welcoming atmosphere for guests.
Tom
United Kingdom,
March
2024
7.0/10
I had a pleasant stay at the hotel. The rooms were well-equipped with all facilities, including breakfast, and I was pleasantly surprised by the little extras provided. However, there were some issues with the service, and the location was not as convenient as expected.
Rooms
8.0
The rooms were comfortable with all necessary facilities and included breakfast. I appreciated the little extras provided.
Service
7.0
While the duty manager was not very helpful and lacked customer service skills, another staff member made up for it by being extremely helpful. However, there was an unpleasant incident with another staff member at night.
Location
7.0
The hotel is located in a relatively calm area, not too far from Haymarket station, which was convenient. However, the area was not as vibrant as I had hoped.
Dining
6.0
Unfortunately, dining options for vegetarians were not included, and the view from the dining area was not appealing. However, they did offer some tasty savory pies.
Facilities
The hotel had basic facilities, but there were no standout amenities or services that stood out during my stay.
Jake
United States of America,
February
2024
7.2/10
I had a pleasant stay at the hotel. The rooms were not view rooms but having a spa bath and a walk-in shower on level -2 made up for it. The service at the reception desk was efficient, although I had to wait for the manager to handle issues. The location, just outside the city center and near the Haymarket station, was convenient. The dining experience was fine for vegetarians. Overall, it was a comfortable stay with good facilities.
Rooms
8.0
The rooms were equipped with a spa bath and a walk-in shower on level -2, making the stay very relaxing.
Service
7.0
The service from the hotel staff was friendly, but sometimes I had to wait for the manager to resolve certain matters.
Location
8.0
The hotel is located just outside the city center, which was okay for me, and it's not far from the Haymarket station, making transportation easy.
Dining
6.0
The dining options were average, not extensive but suitable for vegetarians.
Facilities
7.0
The facilities provided at the hotel were adequate for a comfortable stay.
Craig
United States of America,
February
2024
6.6/10
The hotel is conveniently located, not too far from the Haymarket station, making it easy to access public transport into the city center. The rooms are clean and comfortable, but it would be great to have a better view. The service was satisfactory, with some helpful staff members but also some issues to be addressed. The dining experience was acceptable, with included light food options. Overall, a decent stay with room for improvement.
Rooms
7.0
The room with breakfast included was cozy with a good shower and comfortable bed.
Service
6.0
The service was average, with some staff members being helpful but others needing improvement.
Location
8.0
The hotel is just outside the city center, which was okay, and not too far from the Haymarket train station.
Dining
5.0
The dining experience was basic with light food options provided.
Facilities
7.0
The facilities offered were sufficient for a short stay, with room service available.
John
United Kingdom,
February
2024
7.0/10
The hotel is conveniently located just near Haymarket station, making it easy to access the city center and all the attractions. The rooms offer a decent view, the shower is great, and the chest of drawers is handy, though the balcony could use some cleaning. The price is fair for what you get, but some extra amenities would add more value.
Rooms
8.0
The rooms have a good view and a great shower, but the balcony was a bit dirty. The chest of drawers is convenient, and there's a nice mirror in the bedroom.
Service
6.0
The service was a bit of a mixed bag. While the staff couldn't handle some issues promptly, they were generally helpful. However, the greeting and overall customer service could be improved. One staff member did act inappropriately, which was disappointing.
Location
7.0
The hotel is situated just outside the city center, which is okay if you prefer a quieter area. It's in an interesting part of the city and within walking distance of major attractions and restaurants.
Dining
7.0
Dining options were not included, but they served good food for vegetarians. The yogurts were a nice touch, though more inclusive options would be appreciated.
Facilities
The facilities provided were decent, but nothing extraordinary. It would be nice to see more amenities or services included for the price paid.
Paul
United Kingdom,
January
2024
7.8/10
I had a lovely stay at the hotel. The rooms were kept quite clean, but the breakfast was awful. The sofa in the room was a nice touch. The staff, especially the duty manager, provided excellent service and great local knowledge. The location was convenient, just outside Grassmarket and within walking distance of many attractions and nice restaurants.
Rooms
8.0
The rooms were kept quite clean and had a sofa.
Service
9.0
The staff, especially the duty manager, were friendly and accommodating. They always addressed our requests promptly.
Location
9.0
The hotel is nicely located just outside Grassmarket, close to Haymarket station and the city center. It's within walking distance of many great restaurants and major attractions.
Dining
5.0
The breakfast was awful, but the dining options nearby were good.
Facilities
8.0
The hotel offered a range of facilities that met our needs.
Convenient location
Awful breakfast
Peter
United Kingdom,
January
2024
7.4/10
I had a pleasant stay overall. The hotel offers a convenient location with friendly staff. The rooms were clean and comfortable, although the service could have been more attentive. The dining experience was satisfactory, but there is room for improvement in some areas.
Rooms
8.0
The rooms were clean and comfy, and the spa bath was a nice touch. However, the sink was unusually low.
Service
7.0
The staff was friendly and accommodating to our requests. However, there was an isolated incident when we felt targeted by one staff member at night.
Location
9.0
The hotel is conveniently located near the city center and a short walk from the Haymarket train station. The canal is just a stone's throw away, offering a pleasant area for walks.
Dining
6.0
The dining options were satisfactory, but I would have preferred more variety, especially for vegetarians. The cured meats were a highlight, but serving them on cold plates was a bit off-putting.
Facilities
7.0
The hotel offers a spa bath in the rooms, which was a nice feature. The facilities met our basic needs, though they could use some updating to enhance the overall experience.
Charles
United States of America,
November
2023
6.8/10
The hotel is conveniently located just outside the city center, making it perfect for sightseeing in a quiet area. The spacious shower and modern facilities in the room were great, even though there was no view from L2. The service, especially during the night shift, left much to be desired with the staff not delivering proper customer service. The dining options were satisfactory but could be improved for vegetarians. The hotel's facilities were adequate, though there were some areas lacking in upkeep.
Rooms
8.0
The room had a very spacious shower with modern facilities and was located in L2, although the lack of a view wasn't a major issue. Even with the temperature set to the lowest possible, it was comfortable.
Service
5.0
The service, especially during the night shift, was not up to par. The staff didn't know how to greet customers or provide satisfactory customer service.
Location
9.0
The hotel is just outside the city center, which was okay, and in a quiet area perfect for sightseeing. It's in a great area for exploring, and within walking distance of many attractions.
Dining
6.0
The dining options were decent, with some room for improvement especially for vegetarians.
Facilities
7.0
The hotel's facilities were adequate, though there were some areas lacking in upkeep.
spacious shower
poor service
Joe
United Kingdom,
November
2023
7.4/10
I had a wonderful stay at the hotel. The rooms were cozy and clean, and the staff was incredibly helpful. However, there were some issues with the service at night. The location was great, within walking distance of many attractions and nice restaurants.
Rooms
9.0
The rooms were comfortable with a lovely powerful shower and a fridge. The bed was very cozy.
Service
7.0
The staff provided great service and valuable local knowledge for exploring the city. However, there was an incident with one staff member at night who targeted us. Overall, they were friendly and accommodating.
Location
8.0
The hotel is perfectly located just outside grassmarket, making it easy to walk to the city center and various attractions. It's in a nice and relatively central area.
Dining
5.0
The dining experience was not included, and there were limited options for vegetarians. However, they served local seafood.
Facilities
8.0
The hotel offered various facilities like room service, dry cleaning, housekeeping, and a welcome drink.
Alice
United Kingdom,
October
2023
6.2/10
I had a mixed experience at this hotel. While the rooms were comfortable with the air conditioning right outside our window and breakfast included, the cleanliness and water refilling were lacking. The service was a bit of a letdown with delays in handling issues, but the staff were friendly and accommodating. The location was convenient near the train station but not in the cleanest neighborhood. The dining experience was average with a view of a fence and served on cold plates. Overall, there were some ups and downs during my stay.
Rooms
7.0
The rooms were comfortable with the air conditioning duct right outside our window. However, cleanliness and water refill service need improvement.
Service
6.0
The staff were friendly and accommodating, but there were delays in issue resolution.
Location
7.0
The hotel is conveniently located near the train station, though the neighborhood is not the cleanest.
Dining
5.0
The dining experience was average with a view of a fence and served on cold plates.
Facilities
6.0
Basic facilities were available, but nothing exceptional was noted.
Graham
United Kingdom,
September
2023
7.6/10
The hotel is situated conveniently near the Haymarket station, just off the city center, and within walking distance of nice restaurants. The rooms are spacious, with decent facilities and very comfortable beds. The staff provides great service, local transport knowledge, and is always accommodating. However, there are some service issues regarding customer greetings. The dining experience lacks variety and ambiance. Overall, a well-located hotel with friendly service and comfortable rooms.
Rooms
8.0
The rooms are spacious with decent facilities and very comfortable beds.
Service
9.0
The staff gives great service, local knowledge, and is always accommodating.
Location
8.0
The hotel is conveniently near the Haymarket station, just off the city center, and within walking distance of nice restaurants.
Dining
5.0
The dining lacks variety and ambiance.
Facilities
Facilities meet basic needs.
David
United Kingdom,
August
2023
8.2/10
I had a lovely stay at this hotel. The room was clean and cozy, and the staff was incredibly accommodating. The only drawback was the dining experience, with a limited breakfast selection. The location was ideal, close to the train station and within walking distance of various restaurants.
Rooms
8.0
The room had a chest of drawers and a comfortable bed, with a walk-in shower. It was a comfortable space.
Service
9.0
The service was top-notch, with friendly staff always willing to assist. They made our stay truly enjoyable.
Location
9.0
The hotel's location was perfect, not far from the train station and within walking distance of great restaurants.
Dining
7.0
The dining experience, although served on cold plates, was satisfactory for vegetarians, but it could be improved.
Facilities
8.0
The hotel facilities met our needs, providing everything we required during our stay.
Anthony
United Kingdom,
August
2023
7.8/10
The hotel is conveniently just outside the city center, not far from Haymarket station, with a range of nice restaurants nearby. The rooms are well-equipped, but the view is of a fence. The service is exceptional, especially the duty manager who provided local transport tips. Dining is not included and served on cold plates, lacking options for vegetarians. The hotel has easy access to transport routes. Price is reasonable for the value offered.
Rooms
8.0
The rooms are equipped with all facilities and a sofa bed, with a very comfortable bed.
Service
9.0
The staff are very friendly and accommodating, always ready to assist with any request.
Location
9.0
The hotel is conveniently located near Haymarket station and transport routes, just off the city center with plenty of dining options within walking distance.
Dining
6.0
Dining is not included and options for vegetarians are limited, served on cold plates.
Facilities
7.0
Mark
United States of America,
August
2023
7.4/10
I had a pleasant stay at the hotel. The convenient location made exploring the city easy, and the friendly staff were always ready to assist. However, the dining experience left something to be desired with limited breakfast options.
Rooms
8.0
The room was comfortable and had modern facilities. The sofa bed was a nice addition.
Service
7.0
The staff members were incredibly helpful and accommodating to any requests we had. However, there was an incident where one staff member did not greet us properly.
Location
9.0
The hotel is conveniently located just off the city center, close to many attractions and within walking distance of lovely restaurants.
Dining
6.0
The dining experience was average, with some dishes served on cold plates. Vegetarian options were available, but the view from the dining area was limited.
Facilities
7.0
The hotel offers full-service amenities like room service, dry cleaning, housekeeping, laundry, and a welcome drink. However, the dining area lacked ambiance.
Edward
United Kingdom,
August
2023
6.6/10
The hotel offers a powerful shower and fresh towels, but the balcony view is disappointing.
Rooms
7.0
The rooms come with a lovely powerful shower and fresh towels. The bed is comfortable, but the view from the balcony is not appealing.
Service
6.0
The staff were extremely friendly and accommodating, always eager to help. However, there was a concerning incident with one staff member at night, which affected the overall experience.
Location
8.0
The hotel is located just outside the grassmarket, offering a quiet area yet close to many attractions. It's within walking distance of nice restaurants and not far from the city center.
Dining
5.0
The dining experience was basic with served options. Unfortunately, cold plates were used and no breakfast was included in the stay.
Facilities
The hotel lacks strong dining options and the provision of cold plates was disappointing. However, the location is peaceful, convenient, and close to various attractions.